Refund policy

Thank you for your order!  Here is the not so fine print.  Cancellations, invoices, returns, etc.

Your order is not confirmed until we've received payment.  An itemized invoice will be emailed to you once we have received your payment.   

Cancellations:  For confirmed orders, we accept cancellations via email no later than 3 calendar days before your delivery date, by 6 a.m. Pacific standard time .  For example, if your delivery date is on Sunday at 12pm, you must cancel by Friday at 6 a.m.  Orders cancelled within this time frame will be refunded 100% of the total payment.  Orders cancelled after this time will be refunded 50% of the total payment.  Any orders made 48hrs to delivery date will forfeit the cancelation policy.

​Returns:  All items are final sale.  If there is an issue with your order, please contact us ASAP
(424-242-2198 or email us), so we can resolve the matter.  **Please note that separate policies apply to weddings, special events, and bulk orders.  For more information, please email us letsparty@theperpetualhunger.com.**

Pick up orders:  While we recommend we hand deliver your item to your destination, you are more than welcome to pick up your order for free!  The Perpetual Hunger is not responsible for the condition of your purchased item once it leaves our pick up facility.  You are responsible for the temperature and the condition of the item(s).  We are not responsible for any damages caused after departing our pick up facility.  For further information regarding pick up or delivery orders (see shipping policy), please email us at orders@theperpetualhunger.com.

Please check your spam/promotions/etc. folders for our correspondence or for your invoice.